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Designed to make women look and feel beautifully confident

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We're here to answer your questions

How will I know if you have received my order?

How will I know if you have received my order?

What are your delivery options?

What are your delivery options?

Orders are delivered by UKmail although we may occasionally use different couriers.

We have two options for delivery:

LOCATION ORDER PLACED SERVICE COST DELIVERY RETURNS
United Kingdom Before 1pm UK Mail £5.95 Next day delivery Free
United Kingdom After 1pm UK Mail £5.95 2 Working days Free
UK Highlands, Channel Islands, and Isle of Man   UK Mail £5.95 2 - 5 Working days Free

To understand more about Deliveries click on the link below:

Delivery and Returns

How do I return an item?

How do I return an item?

We want you to be delighted with your purchase. If you are not entirely happy you may return them to us within 14 days of receipt for full price merchandise and 7 days for sale merchandise. We will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging including the return tag.

To understand more about Returns click on the link below:

Delivery and Returns

What is a Pop-Up Boutique?

What is a Pop-Up Boutique?

A Pop-up-Boutique is a unique way to shop fashion and our ‘back to the future’ way of shopping where you and your friends will have a great time! Held in the privacy of someone’s home that you know, with your friends, with a collection that has been designed specifically with you mind, with a cup of coffee or a glass of wine….personal service at it’s best! There’s no pressure, our Hope Stylist will help you find your perfect style. You can try on our collection, place your order, which will be delivered, to your home within one to five days, depending on your location.

To understand more about Pop-up-Boutiques and watch our film click on the link below:

Pop-up Boutique

How does the Hope sizing work?

How does the Hope sizing work?

Sizing at Hope is about body shape rather than a specific number, so the collection is cleverly cut to work with height and proportion. The collection will dress women from size 8-20 and 90% of the collection will come in three sizes:

Freesize (8-20)
Dual Slim (8-14)
Dual Curvy (16-20)

Styles where fit is more critical, like trousers, will be offered in four sizes:

Super Slim (8)
Slim (10-12)
Curvy (14-16)
Super Curvy (18-20)

Selected Foundation pieces and Dresses will come in regular and long lengths and trousers will be in one length which can then be altered free of charge.

Free Trouser Alterations

All our trousers are hemmed to a long length which is variable dependent on the style and can be altered free of charge, just choose your preferred length as outlined below when placing your order. Next day delivery is not available for alterations, orders placed pre 1pm will be delivered within 3 days excluding weekends, items ordered post 1pm will be delivered within 4 days excluding weekends. Sorry but garments which have been altered will not be eligible for a refund or exchange. This does not affect your statutory rights.

STYLE NAME COLOUR PRICE STYLE NUMBER INSIDE LEG MEASUREMENT ALTERED TO
NARROW STRETCH TROUSER BLACK £95.00 BOAW 0009 80cms (31 1/2 ins) 76 cms (30 ins) or 72 cms (28 ins)
LEATHER STRETCH TROUSER BLACK £195.00 BOAW0010 83CM (32 ins) 76 cms (30 ins) or 72 cms (28 ins)
RELAX PANT BLACK £150.00 BOAW 0011 84CM (33 ins) 79 cms (31 ins) or 74cms (29 ins)
WIDE STRETCH TROUSER BLACK £110.00 BOAW 0012 84CM (33 ins) 79 cms (31 ins) or 74cms (29 ins)

To understand more about Hope sizing click on the link below:

How Hope sizing works

I've forgotten my password. How do I find out what it is?

I've forgotten my password. How do I find out what it is?

Click here and we will email you with a link where you can choose a new password.

What payment methods do you accept?

What payment methods do you accept?

We accept Visa, MasterCard, Visa Debit, Visa Delta, and PayPal. All payments are processed through a secure checkout system provided by Sage pay. 
All first-time orders must be sent to the cardholder's billing address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.

How will I know if you have received my order?

You will receive a confirmation email from us advising you that your order will be processed shortly, if you do not receive this email, please check your spam/junk folder, as sometimes your security setting will send your messages here. If you still do not receive an email, please contact us by calling 0333 220 1907 or email us at [email protected]

What are your delivery options?

Orders are delivered by UKmail although we may occasionally use different couriers.

We have two options for delivery:

LOCATION ORDER PLACED SERVICE COST DELIVERY RETURNS
United Kingdom Before 1pm UK Mail £5.95 Next day delivery Free
United Kingdom After 1pm UK Mail £5.95 2 Working days Free
UK Highlands, Channel Islands, and Isle of Man   UK Mail £5.95 2 - 5 Working days Free

To understand more about Deliveries click on the link below:

Delivery and Returns

How do I return an item?

We want you to be delighted with your purchase. If you are not entirely happy you may return them to us within 14 days of receipt for full price merchandise and 7 days for sale merchandise. We will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging including the return tag.

To understand more about Returns click on the link below:

Delivery and Returns

What is a Pop-Up Boutique?

A Pop-up-Boutique is a unique way to shop fashion and our ‘back to the future’ way of shopping where you and your friends will have a great time! Held in the privacy of someone’s home that you know, with your friends, with a collection that has been designed specifically with you mind, with a cup of coffee or a glass of wine….personal service at it’s best! There’s no pressure, our Hope Stylist will help you find your perfect style. You can try on our collection, place your order, which will be delivered, to your home within one to five days, depending on your location.

To understand more about Pop-up-Boutiques and watch our film click on the link below:

Pop-up Boutique

How does the Hope sizing work?

Sizing at Hope is about body shape rather than a specific number, so the collection is cleverly cut to work with height and proportion. The collection will dress women from size 8-20 and 90% of the collection will come in three sizes:

Freesize (8-20)
Dual Slim (8-14)
Dual Curvy (16-20)

Styles where fit is more critical, like trousers, will be offered in four sizes:

Super Slim (8)
Slim (10-12)
Curvy (14-16)
Super Curvy (18-20)

Selected Foundation pieces and Dresses will come in regular and long lengths and trousers will be in one length which can then be altered free of charge.

Free Trouser Alterations

All our trousers are hemmed to a long length which is variable dependent on the style and can be altered free of charge, just choose your preferred length as outlined below when placing your order. Next day delivery is not available for alterations, orders placed pre 1pm will be delivered within 3 days excluding weekends, items ordered post 1pm will be delivered within 4 days excluding weekends. Sorry but garments which have been altered will not be eligible for a refund or exchange. This does not affect your statutory rights.

STYLE NAME COLOUR PRICE STYLE NUMBER INSIDE LEG MEASUREMENT ALTERED TO
NARROW STRETCH TROUSER BLACK £95.00 BOAW 0009 80cms (31 1/2 ins) 76 cms (30 ins) or 72 cms (28 ins)
LEATHER STRETCH TROUSER BLACK £195.00 BOAW0010 83CM (32 ins) 76 cms (30 ins) or 72 cms (28 ins)
RELAX PANT BLACK £150.00 BOAW 0011 84CM (33 ins) 79 cms (31 ins) or 74cms (29 ins)
WIDE STRETCH TROUSER BLACK £110.00 BOAW 0012 84CM (33 ins) 79 cms (31 ins) or 74cms (29 ins)

To understand more about Hope sizing click on the link below:

How Hope sizing works

I've forgotten my password. How do I find out what it is?

Click here and we will email you with a link where you can choose a new password.

What payment methods do you accept?

We accept Visa, MasterCard, Visa Debit, Visa Delta, and PayPal. All payments are processed through a secure checkout system provided by Sage pay. 
All first-time orders must be sent to the cardholder's billing address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.

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Fashion is about dressing according to what's fashionable. Style is more about being yourself.

Oscar de la Renta